Code of Practice
Code of Practice
ICL code of Practice
When international students come to New Zealand to study, education providers have a responsibility to ensure they are well informed, safe, and properly supported. In New Zealand, this responsibility is known as The Code of Pastoral Care.
All students, regardless of age or level of study, are entitled to be treated fairly and with respect. To support this, the New Zealand Government introduced the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021.
As a partner school of the ICL Education Group, ICL Graduate Business School fully observes and is bound by this Code.
code of practice
Pastoral care
Did you know that wellbeing and safety support your learning?
The Code of Pastoral Care has been put together to make sure you have the best possible support system.
This means that while you’re learning, you should be:
- Safe – physically and mentally respected for who you are
- Supported in your learning and wellbeing
- Connected with your social and cultural networks and
- Able to have your say in decisions about services.
If you want to find out more, or if something isn’t working for you, talk to your learning provider first, or if you need to, you can talk to NZQA.
For more information about the code, visit:
Regulatory Status and Quality Assurance
ICL Graduate Business School is a registered Private Training Establishment (PTE) under the Education and Training Act 2020 and its subsequent amendments. Our institution is accredited by the New Zealand Qualifications Authority (NZQA), which ensures the quality and integrity of our academic programmes and support services.
As a registered school, we are audited to strict criteria which must be met above and beyond NZQA requirements. Being recognised as a member signifies quality standards across staff qualifications, curriculum and assessment, facilities, student support, student recruitment and management. As an NZQA-registered school, we are evaluated every four years. ICL Graduate Business School is a Category 1 Education Provider, meaning NZQA (New Zealand Qualification Authority) is confident in our performance and our self-assessment.
Our Commitment to Student Wellbeing
At ICL, we place great emphasis on the wellbeing, rights, and educational experience of our students. We are committed to upholding the standards outlined in the Education (Pastoral Care of Tertiary and International Learners) Code of Practice.
If you have concerns or feel that ICL is not meeting the expectations of the Code, we encourage you to speak with a member of our team. Should the matter remain unresolved, there are independent external channels available for further support. More information on these options can be found through the relevant official links.